Connectivity tailored to your needs

ACTIA solutions offer comprehensive connectivity, whether you are an individual or a professional.

ACTIA, expert in the fields of on-board connectivity

As a leader in on-board telematics, ACTIA has mastered the design and implementation of the entire range of low power communication protocols. Its extensive experience in the acquisition and management of system data, combined with its mastery of the entire electronic and software perimeter, provides ACTIA’s e-bike solutions with a maximum level of relevance and efficiency.

The Actia E-Bike App, and the smartphone becomes the dashboard of the e-bike

For Individuals

Through the smartphone application developed by ACTIA, commuter cyclists can track their journeys, view their statistics, and stay connected to the ACTIA e-bike user community. They will also have access to guided navigation and insights into their carbon footprint, empowering them to contribute to Active Mobility development.

The Mobus eBikes ACTIA app provides cyclists with a complete range of services tailored for the daily use of their ACTIA-equipped e-bike:

Interactive dashboard during rides with customizable widgets (speed, battery level, mileage, travel time, calories burned, CO2 savings, weather conditions).
Guided navigation with Géovélo, suggesting the most suitable cycling route.
Ride tracking and access to past journeys, including usage statistics (average speed, average assistance level, distance traveled, energy, and calories consumed).
Electric bike locking system for secure parking.
Bike-sharing feature with access control for other users.
Automatic updates for the electric system.
Simplified diagnostic access to the electric system when needed.

For Professionals

The application provides restricted access to the maintenance section of the Mobus eBikes ACTIA app, primarily designed to assist workshop technicians during periodic or corrective maintenance of e-bikes. Once logged into the app with a dedicated account, the technician can access the following services:

Complete diagnosis and summary of faults detected on the electrical system.
Step-by-step guidance for fault resolution.
FOTA, Firmware Over-The-Air update; Factory Reset.
Contact with ACTIA Micromobilité after-sales service when necessary, with a stock of spare parts immediately available.

Web platform

The Mobus platform is the application's web counterpart. With the same login details, it offers complementary functionalities to those available on the smartphone.

For the cyclist, 4 tabs are accessible:

Dashboard: A dynamic map displays the last known position of your bike(s) and their identification.
Bikes: A list of bikes is displayed, with the following information for each one: Bike name / Date and time of last connection / Connection status / Pin code of owned bikes and associated role / Bike deletion.
Bike details : List of recorded routes, with extended real-time visibility for each, in addition to app stats, speed, calories and altitude, then the complete route / Complete usage statistics on a rolling week/month/year basis / Odometer / SOC battery.
Tickets: In the event of a problem, he can open a ticket on his bike, sent directly to his dealer, containing the information needed for remote diagnosis and any additional files such as photos. He can also opt for follow-up by e-mail once the ticket has been declared.
FAQ: access to tips and tricks for the ideal use of your EAB.

For the professional dealer or fleet manager:

The web platform becomes an indispensable tool for maintaining links with their cycling customers. In particular, it enables them to remotely carry out technical diagnostics on each of the bikes they manage, thus avoiding cyclists having to immobilize their 2-wheelers.

3 tabs are available:

Tickets: Here you can view all the tickets sent to you by cyclists using your bikes. He can then take action on each of them, and closely follow up with his customers.
Diagnosis: Here you have access to a list of all the bicycles you have sold, with the following information: Bike identification / Date and time of last connection / Connection status / Pin code / Various actions are also possible / View identification data / Check firmware installed on the system / Detailed diagnostics with error codes / Actual battery and controller status with sliding day-month display.
FAQ: Here you can modify/update the content of the FAQ available to your customers.

Do you have a question?

For more information, our team is at your service to answer you as soon as possible.